Privacy & Cookie Policy

Privacy Policy

This privacy policy sets out how we protects and uses any Personal Data you may provide to when using our website. 

OPIS S.r.l., with its registered office in Via Matteotti 10, 20832 Desio (MB) (“OPIS” or “Company”), is the Data Controller for the Processing of Personal Data for the purposes described in this privacy policy. You may contact OPIS at privacy@opisresearch.com.  

OPIS is committed to ensuring that the processing your Personal Data is in compliance with Regulation (EU) 679/2016 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (“GDPR“) and any other applicable laws. 

OPIS has appointed a Data Protection Officer (“DPO”) who can be contacted by email anytime at dpo@opisresearch.com. 

Categories of Personal Data 

When you navigate in our website, OPIS may collect the following information about you: 

• Name, Surname, information concerning organization and job title/position; 
• Contact information including email address and phone number; 
• Information concerning your online activities on our website, such as information about your devices, browsing actions and usage patterns; 

• Any other Personal Data contained in the content you submit to us through our online contact form or chatbot. 

Cookies

When you visit our website, a web server sends a cookie or other similar technology to your device. Cookies are small pieces of information which are stored on your device when you visit a website or access or use a mobile application, and they store and sometimes track information.

We may, by means of cookies and/or other similar technologies, automatically collect additional information about you – such as the type of internet browser or mobile device you use, any website from which you have come to the Site, your IP address (the unique address which identifies your computer or mobile device on the internet) and/or the operating system of your computer or mobile device. There may be session cookies when they are stored in the device only during the time of the activity of the browser or persistent in case they are stored for a longer period. This information can amount to, or include, personal data. In such cases, this Cookie Policy will apply to said information.

Cookies used on our website

Cookie ID	Duration	Description	Cookie type
cookieyes-consent	1 year	CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. Script URL pattern: cookieyes.com	Necessary, First-party
_wpfuuid	1 year 1 month 4 days	This cookie is used by the WPForms WordPress plugin. The cookie is used to allows the paid version of the plugin to connect entries by the same user and is used for some additional features like the Form Abandonment addon.	Necessary, First-party
_rc::a	Never Expires	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. Script URL pattern: google.com	Necessary, Third-party: google.com
rc::c	session	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. Script URL pattern: google.com	Necessary, Third-party: google.com
_ga_*  .	1 year 1 month 4 days	Google Analytics sets this cookie to store and count page views. Script URL pattern: google-analytics.com|googletagmanager.com/gtag/js	Analytics, Third-party: google.com
_ga	1 year 1 month 4 days	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. Script URL pattern: google-analytics.com|googletagmanager.com/gtag/js	Analytics, Third-party: google.com

 

Please have in mind that:

• First-party cookies: are those being sent to the user´s computer or device from a computer or domain managed by the publisher himself, and from which the website requested by the user is being provided;
• Third-party cookies: are those installed by website different from the site the user is visiting. We have no control on this kind of cookies the functioning of which depends on the website accessed by the OPIS’s user;
• Necessary cookies: are those required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
• Analytics Cookies: used to collect information, in aggregated form, on the number of users and how they use the site.

We use, in particular, Google Analytics to monitor traffic levels, search queries and visits to this website. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session as well as to monitor web traffic and to track visits and research on the website in aggregated form. More information is available on Google privacy policy here: https://policies.google.com/privacy?hl=en. Furthermore, more information on how to deny consent for Google analytics cookies is available here: http://tools.google.com/dlpage/gaoptout.

At the moment of your first access to the website and, in any case, until you made a choice, you will be asked to consent to the use of cookies, also through the scroll down of the webpage and the use of the website.

However, you may decide to block, erase, deactivate cookies or other similar technology using settings of your browser or device. Each browser (and in some circumstances, each version of the same browser) and each device has a specific procedure to erase or deactivate cookies. Your preferences concerning cookies shall be set separately for each browser or device used, as the functionalities and options offered may vary. We recommend consulting the support pages of your browser or device to obtain more information.

More information is available in the support pages of the main browsers usually used by the users:

• Google Chrome: https://support.google.com/accounts/answer/61416?hl=en&ref_topic=7189049
• Mozilla Firefox:

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

• Internet Explorer:

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

• Safari:

https://support.apple.com/en-gb/guide/s

Purposes of Processing and Legal Basis 

The Company intends to use your Personal Data, collected through the website, for the following purposes. 

• to reply to any request you sent us through our online contact form and to provide you with the requested services and information, to propose projects and collaborations based on your request (“Service and Information”). The processing for this purpose is necessary to provide the service and for the performance of the contract. The provision of your Personal Data for this purpose is optional, however, failure to provide them would imply the inability to initiate the requested Services provided through the websites or to respond to requests.  

• to fulfil any legal obligations which required the Company to collect or further process certain types of Personal Data (“Compliance”). When you provide Personal Data, they must indeed be processed according to the applicable regulations, which could entail their retention and disclosure to the Authorities for accounting, tax, or other obligations. 
• Furthermore, OPIS may process anonymous or aggregated data to 1) develop and improve our products and services; 2) Internal record keeping based on OPIS legitimated interest (“Internal record”) 

Categories of recipients of data  

For the purposes listed above we may communicate your Personal Data to third parties such as affiliates of OPIS or third parties service providers duly appointed as Data Processors by OPIS or to persons authorized by OPIS to process the Personal Data required for carrying out activities strictly related to the provision of the services, who have committed themselves to confidentiality or have an appropriate legal obligation of confidentiality. 

Transfers of Personal Data  

Your personal data might be transferred to third parties located outside the European Union where data protection and legal requirements may not be equivalent to those in your jurisdiction. In this respect when your personal data are transferred in countries which are not part of the EU, transfers can be based on an adequacy decision or on the Standard Contractual Clauses approved by the European Commission. 

You might request information concerning safeguards adopted for transfer to non EU Countries, including contractual agreements put in place, by contacting the DPO at: dpo@opisresearch.com. 

Data Retention 

Your personal data will not be retained for a period of time exceeding what necessary for the purposes for which they have been collected and processed, in accordance with the Data Protection Laws. Particularly: 

– Personal Data processed for Service and Information purposes will be kept by the Company for the period deemed strictly necessary to fulfil such purposes. In any case, as these Personal Data are processed for the provision of the Services, the Company will retain them for a longer period of time, particularly as may be necessary under applicable law to protect the Company’s interests against possible claims relating to the Services. 

– Personal Data processed for the Compliance purpose will be retained by the Company for the period provided for by specific legal obligations or applicable law. 

– the logs of proxy are retained for 6 months before being deleted. 

Data Subjects Rights  

In accordance with the law, you are entitled to obtain from the Company:  

1. access to your personal data;  

1. rectification of inaccurate date;  

1. erasure of personal data that the Company no longer has a legal ground to process;  

1. restriction of the processing of your personal data by the Company in accordance with applicable law. 

Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data carried out by the OPIS in pursuit of its legitimate interest. Any requests to object should be submitted by email to the following address: privacy@opisresearch.com  

If you seek to exercise one of the above rights, OPIS will have the duty to verify your entitlement to those rights and will send you its feedback generally within one month.  

If you believe your personal data has been unlawfully processed pursuant to the GDPR you have the right to file a complaint with the supervisory authority through the channels available on the dedicated website www.garanteprivacy.it , or to seek a remedy through the courts.  

Amendment 

This version of the Privacy Policy entered into force on October 14, 2024. OPIS reserves the right to amend this Privacy Policy partly or fully, or simply to update its content, e.g., as a result of changes in applicable law. The Company therefore invites you to regularly visit this Privacy Policy in order to keep up with the latest, updated version of the Privacy Policy.